Overview
GBTECH operates under the legal entity GreenByte IT Consultancy
(Registration No: 202303252648), governed by Malaysian law, including:
- Companies Act 2016
- Personal Data Protection Act 2010
- Copyright Act 1987
- Trademarks Act 2019
- Relevant consumer protection and IT standards (ISO 27001, ITIL, COBIT)
What Our Legal Terms Cover
1
Scope
of Services
Scope
of Services
- Hybrid Technology Solutions: ERP, AI-BI, Automation, XR, Cloud Infrastructure
- Creative Marketing Elite (CME): Studio packages for SMEs to corporates
- Specialized
Add-Ons: Industry-specific content and production services
2
Intellectual
Property Rights
Intellectual
Property Rights
- GBTECH retains rights to proprietary tools, frameworks, and branding
- Clients own custom-developed content upon full payment
- Joint
ownership applies to hybrid co-created solutions
3
Data
Protection & Privacy
Data
Protection & Privacy
- PDPA-compliant data handling and encryption protocols
- No third-party data sharing without consent
- Breach
notifications within 72 hours
4
Payment
& Pricing
Payment
& Pricing
- Transparent milestone-based billing
- Setup fees, monthly retainers, and refund policies clearly defined
- Annual
price adjustments capped at 8% with notice
5
Liability
& Warranties
Liability
& Warranties
- Services delivered with industry-standard care
- Liability capped based on project value or service duration
- No
guarantees on ROI or business outcomes—only best effort
6
Termination
& Suspension
Termination
& Suspension
- Flexible cancellation terms for monthly services
- Reasonable transition support post-termination
- Suspension
rights for non-payment or breach
7
Brand
Ambassador Program
Brand
Ambassador Program
- 25% commission on net profit for successful referrals
- Clear guidelines and payout timelines
- Separate
agreement governs participation
8
Dispute
Resolution
Dispute
Resolution
- Mediation-first approach via Malaysian Mediation Centre
- Arbitration available under AIAC rules
- Jurisdiction: Kuala Lumpur, Malaysia
Why This Matters to You
Legal Assurance
-
Clear ownership of deliverables
PDPA-compliant data handling
Defined liability limits
Industry-standard compliance
Business Confidence
-
No hidden clauses or surprise fees
Transparent billing and refund terms
Peace of mind for long-term partnerships
Trusted by corporates, MSMEs, and regulators
✽ What We Offer
Need Clarification or Custom Terms?
We understand that every business is unique. If you have specific legal requirements, data handling concerns, or IP questions—we’re happy to tailor our agreements to fit your needs.